Privacy Policy
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1. Introduction
We collect personal information when you use this Application and all products, apps, services web portals and websites related to this Application (collectively, the “Services”) provided by us.
“Personal information” means personal information as defined in Article 2, Paragraph 1 of the Act on the Protection of Personal Information (hereinafter referred to as “Personal Information Protection Act”), and includes names, contact information, and other information provided by users through this application that can identify specific individuals (including information that can be easily cross-checked with other information and thus identify specific individuals). (including information that can be easily matched with other information and thereby identify a specific individual) (including information that can be easily matched with other information and thereby identify a specific individual).
“Processing” means the collection, recording, organization, storage, use, exploitation, disclosure, transfer, sharing or deletion of personal information.
Protecting personal information is an important responsibility of the Company. We will comply with all applicable laws, orders, regulations, and guidelines in Japan (collectively, the “Applicable Laws”), and will strive to protect personal information in accordance with these Terms and Conditions.
These Terms and Conditions govern the types of personal information and behavioral data we collect, how we use and provide it, and how we manage users’ own personal information.
2. Scope of Application of these Terms and Conditions
This Agreement applies to all data collected in connection with the Service, regardless of the country or region in which the Service is used. In addition, even if this Application is used outside of Japan, this Agreement is governed by the laws and regulations of Japan. Please note that this Application is intended for use by MRs, MSLs, any other sales team members in Japan.
In connection with the application of these Terms and Conditions, we are responsible for processing personal information.
We will process data only to the extent permitted under applicable laws and regulations and only to the extent described in these Terms and Conditions.
Users may agree to these Terms of Use regardless of whether they use the Japanese or English version.
- You agree to provide accurate and up-to-date information during the registration process and to keep your account information secure at all times.
- Users are solely responsible for their use of this Application and any content or information shared through this Application.
- You are the sole owner of this account and you will not share your credentials with any other member.
- You agree not to use the Application for any illegal, fraudulent, or unethical purposes.
- Users may not reverse engineer, modify, distribute, or attempt to create derivative works of the Application.
- Users are responsible for any information they share with healthcare professionals through this application. Users must always use approved content in accordance with the internal corporate guidelines to which they belong.
- You agree not to post or share content that is offensive, illegal, misleading or infringes on the rights of others.
- Users agree to use the Application in a responsible and ethical manner and to refrain from any conduct that may cause harm to others or violate applicable laws and regulations.
- Users shall not use this Application for any illegal purpose or without the necessary permission.
- The user agrees to provide information on ethical drugs, etc. to doctors, etc. in a manner that complies with applicable laws and regulations.
- This application displays a list of medical institutions and physicians partially obtained from the public information of the Ministry of Health, Labor and Welfare, each local health bureau and each medical institution. Although we update and verify the information periodically, users are responsible for reconfirming the accurate and up-to-date information on medical institutions and doctors as necessary.
The above information obtained and displayed from the public information of the Ministry of Health, Labour and Welfare, local health bureaus and medical institutions is obtained in accordance with the opt-out provision of Article 27, Paragraph 2 of the Personal Information Protection Law, and the provision of such information to third parties through opt-out procedures again without the consent of the individual (re-opt-out) is prohibited. For details, please refer to the Privacy Policy on our website.
All intellectual property rights related to this Application, including copyrights, trademarks, and patents, are the exclusive property of the Company. This Application and its contents, including text, graphics, logos, icons, images, software and information with proprietary value, are the property of the Company and are protected by applicable laws and regulations.
This application is provided “as is” without warranty of any kind, either express or implied. we do not warrant the accuracy, reliability or fitness for any particular purpose of this application.
To the extent permitted by applicable laws and regulations, we shall not be liable for any damages arising out of or in connection with the use of this Application by the User.
In addition, the MHLW is not liable for any damages arising from or related to the user’s failure to reconfirm the accuracy, reliability, or fitness for a particular purpose of the information on this application, which is obtained from the public information of the MHLW, local health bureaus, and medical institutions and physicians listed on this application. The Ministry of Health, Labor and Welfare and each medical institution shall not be liable for any damages arising out of or in connection with the user’s failure to reconfirm the accuracy, reliability or fitness for a particular purpose of information obtained from publicly available information.
These Terms and Conditions shall be governed by and construed in accordance with the laws of Japan.
We collect the following data
- Name, photo, age, gender, date of birth, phone number, email address, name of person responsible for reporting, name of company when account was created
- Access logs including actions taken within this application
- Device, browser, and other information (browser type, app version, etc.) to ensure proper functioning of the app
The use of this application is also governed by the guidelines of the legal entity to which the user belongs.
We process personal information and activity logs for the following purposes and only for the following purposes
- Registration and authentication to use this application
- Facilitate appointments with licensed doctors
- Improve the features and services of this application
- Compliance with legal obligations
- Provide insights on improving the conversation with the doctors
Registration and authentication to use this application
Personal information is used to promote security measures and measures to prevent unauthorized use of our services, and we want our users to feel secure in using our services.
Below are examples of how we use personal information to promote security measures and prevent unauthorized use.
- Verify the identity of the user, that the access is authorized, and that only the user is accessing the content displayed in the account.
- Identify illegal activities, unauthorized access, and unauthorized use.
- Contact the user to inform them of any unauthorized access or updates to these Terms and Conditions (either by email or in the relevant tab in the user’s account). .
Facilitate appointments with licensed doctors
Appointment requests are shared with doctors and their administrative staff at their clinics, hospitals, beauty clinics and labs (the “Administrative Staff”) and include details about the appointment (date, time, meeting type (in-person, audio, remote video), etc.) The information will include the following
- Share the information entered at the time of the appointment with administrative staff and the physician to provide background on the appointment.
Improvement of this application’s functions and services
Our goal is to provide users with high quality features and services. To achieve this, we need to continuously research and understand the needs of users in this application to determine what features and services are working well and what challenges users are facing in using the features and services.
The following are examples of how we use personal information and activity logs to improve the features and services of this application.
- Collect feedback from users on technical issues they are facing with this application.
- To improve services through statistics and analysis of usage conditions.
- Understand the usage patterns of users and develop new services and content.
- Improve the screen design by understanding the frequency of use of each tab in this application.
- Conducting user surveys regarding services that we currently provide or may provide in the future
Compliance with agreements
The Company’s goal is to improve the satisfaction of all Users. We analyze activity data to ensure that user activities do not violate these Terms of Use.
Provide insights on improving the conversation with the doctors
Remote conversations (Video and Audio) will be stored to track the compliance, as well as provide insights to the Life sciences company you are associated with to improve on compliance and as well as communication effectiveness.
You have the right to access, correct, or delete your personal information to the extent permitted by applicable law. We strive to provide you with the ability to edit your profile and to set and manage the collection, use, and sharing of your personal information on our services. If you do not agree with our Data Use Policy, you have the right to withdraw your consent at any time by deleting your account. We will stop processing your data on the day after you delete your account. However, all data prior to the date of account deletion will continue to be processed in accordance with section 13 in this document.
By using the Application, you acknowledge and agree to the installation and use of the third party modules and cookies described herein.
Third Party Modules: The Application may use third party modules to enhance its functionality, performance, and user experience. These modules may include analytics tools, advertising platforms, social media integrations, and other software components provided by third party vendors.
Use of Cookies: Cookies are small text files that are stored on a user’s device and collect information about their interaction on the Application. We may use both session and persistent cookies to personalize your experience, analyze usage patterns, and improve our services.
Data Collection and Use: Third party modules and cookies may collect data such as device information, location information, usage patterns, and activity history within this App. The collected data may be used to analyze user behavior, improve the App’s functionality, and provide targeted advertising.
You can choose whether or not to accept cookies based on your browser settings or by using other tools. However, if you disable cookies or limit the ability to set cookies, you may not be able to take full advantage of the website or access all of its features, which may limit your overall user experience.
We reserve the right to change or modify these Terms and Conditions at any time. Any changes or modifications to this Agreement will be announced to the user on the Application or on the website. Your continued use of the Application after such modification shall constitute your acceptance of the modified Terms of Use.
The Company reserves the right to monitor and control the Content posted on the Application. The Company reserves the right to remove any Content that violates these Terms of Use or applicable laws and regulations.
The Company shall not be liable for any damages whatsoever resulting from the use of this application by the user.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nullam euismod, nisi vel consectetur cursus, nunc purus dapibus libero, nec bibendum ligula turpis at libero. Vestibulum ante ipsum primis in faucibus orci luctus et ultrices posuere cubilia curae; Integer fermentum, libero at tristique elementum, ligula arcu consectetur lorem, ac tincidunt lacus nulla et nisi. Suspendisse potenti. Curabitur varius, arcu nec efficitur dictum, nisl libero sagittis ligula, id tristique elit lectus eget libero. Aenean at purus ut nulla fermentum tincidunt. Duis vel quam id elit scelerisque vehicula in ac elit. Sed ultricies luctus ligula, non tincidunt sapien volutpat ac.